Description |
Summit is part of the Agency Markets business unit of the Liberty Mutual Group. With headquarters in Florida, Summit offers business-related insurance services, including a variety of workers' compensation insurance programs, aggressive claims management, comprehensive loss control and safety services, and responsive customer service. Summit is a managing general agent and third-party administrator of workers' compensation insurance programs. As of December 31, 2007, Liberty Mutual Group had $94.7 billion in consolidated assets, $82.3 billion in consolidated liabilities and $25.9 billion in annual consolidated revenue. Liberty Mutual ranks 94th on the Fortune 500 list of largest U.S. corporations based on 2007 revenue, and is the sixth-largest property and casualty insurer in the U.S. based on 2006 direct written premium. Liberty Mutual Group today employs over 41,000 people in more than 900 offices throughout the world.
Advance your career at Liberty Mutual - A Fortune 100 Company!
The Claims Adjuster is responsible for providing quality customer service while obtaining and maintaining essential information in order to process cases involving worker's compensation (WC) claims ranging in complexity from moderate to complex. The first phase of the claims management involves handling claims that are routine in nature and either bringing the claims to closure or preparing the files to move to the second phase after a given time period or should the file become more complex.
Responsibilities:
* Directs the timely investigation of claims to determine the compensability of injuries/claims through communicating with claimants, physicians, medical providers, etc
* Prepares and executes appropriate file documentation to support the need for outside services such as surveillance, rehabilitation and healthcare management.
* Maintains contact with injured worker to ensure understanding of protocols and claims processing and to confirm return-to-work date.
* Maintains accurate records and handles administrative responsibilities associated with processing and payment of claims. Records and updates status notes, and documents results of contacts, relevant medical reports and duration information per file posting standards.
* Negotiates settlements directly or coordinates settlements as needed.
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Requirements |
Qualifications:
* Three or more years of related customer service experience or applicable insurance knowledge
* Licensing required in some states
* General knowledge of claims investigation techniques, medical and legal aspects of claims required
* Pursuing continuing education courses leading to industry certifications (e.g., AEI, IIA, CPCU) highly preferred
Benefits:
We recognize that talented people are attracted to companies that provide competitive pay, comprehensive benefits packages and outstanding advancement opportunities. For this reason we offer a Comprehensive Benefits Plan that includes the following:
* 401K and Company paid pension plan
* Medical coverage
* Dental coverage
* Paid time-off
* Pay-for-Performance
* Discounts on automobile and homeowner's insurance
* Discount fitness memberships
* Flexible spending accounts
* Tuition reimbursement
* Vision care coverage
* Work/Life resources
* Credit Union membership
* Employee and Dependent life insurance
* Disability insurance
* Long-term care insurance
Overview:
We believe strongly that commercial success can be achieved in a manner consistent with principles and ideals that bind us together as one company, that set us apart from our competitors, and that in the end will allow us to say we have succeeded commercially by doing the right thing the right way.
We believe that the Company's success is inextricably linked to our employees' satisfaction and success: satisfaction that they work for an industry leader committed to improving safety, satisfaction that they work for a company that does the right thing, and satisfaction that the company will reward them for their contributions and provide opportunities for personal growth and success.
We believe our employees take pride in knowing that they help people live safer more secure lives everyday.
Responsibility. What's your policy?
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